📋 About This Page
This page applies to both Room Rover - Resident and Room Rover - PG Owner Android applications, developed by Harshad Salunke.
If you would like to request deletion of your account and associated data, please follow the steps below. All requests are processed within 7 business days.
📱 Method 1: Delete Directly from the App (Recommended)
The fastest way to delete your account is directly within the Room Rover app. Follow these steps:
Open the App & Log In
Open the Room Rover - Resident app and log in with your registered mobile number.
Go to Your Profile
Tap the Profile icon from the bottom navigation bar.
Tap "Delete Account"
Scroll to the bottom of your Profile page and tap the "Delete Account" option.
Submit Your Request
Enter your reason for leaving and tap "Submit Deletion Request". Your request is instantly sent to the PG Administrator for approval.
Automatic Deletion
Once approved by the PG Admin, your data is deleted immediately. If no action is taken, your account and all associated data are automatically and permanently deleted within 30 days.
📞 Method 2: Contact Us (If You Cannot Access the App)
If you are unable to access the app, you can request deletion by contacting us directly:
Call or WhatsApp
Reach us at +91 9359978498 with your registered mobile number ready.
Verify Your Identity
We will verify your identity via your registered phone number before processing any request.
Confirmation
You will be notified once your account and data have been permanently deleted, within 7 business days.
🗂️ What Data Is Deleted vs. Retained
| Data Type | Action on Request | Retention Period |
|---|---|---|
| Firebase Auth account (phone number) | ✅ Permanently deleted | Immediately upon deletion |
| Resident profile (name, room, bed) | ✅ Permanently deleted | Within 7 business days |
| Payment & rent history | ✅ Permanently deleted | Within 7 business days |
| Service request tickets | ✅ Permanently deleted | Within 7 business days |
| Amenity booking records | ✅ Permanently deleted | Within 7 business days |
| FCM push notification token | ✅ Permanently deleted | Immediately upon deletion |
| Anonymised app analytics logs | ⏳ Retained (anonymised) | Up to 12 months (no PII) |
📞 Contact Us to Delete Your Account
Ready to request deletion? Reach out directly — we will process your request promptly.
📱 Call / WhatsApp: +91 9359978498